Account Stolen

Hello! My account of 10 years was stolen on Sunday night. I have dozens of receipts and everything I need to prove account ownership, but I simply cannot get through to someone who will help me on the in game support. I have tried at least 50 times off of 7 accounts to try and get through to someone who will listen and help me, but everytime it ends with the chat being closed, and I have to wait to try again.

If anyone can help me please let me know.

Some more info for whenever someone sees this

Account Tag: #UPY928YQ

Name: Gjelosh Krci

Clan: addictedfamhero

9k trophies & lvl 60

Like I said I’ve had the account forever half my life. So I can provide receipts going years back.

My email got hacked Sunday night and they swapped my email details for their own, effectively locking me out. I also don’t know if they wasted any of my resources so if it’s possible to reset my account to how it was early in the day 12/7/24 that would be cool. I do know they’ve been losing all their matches :expressionless: anyway thank you in advance!!

Sorry, this is not something RoyaleAPI is able to help with. Please contact in-game support.

Haha I am still trying trust me. I was told someone around here has some pull with the support system or Devs or something.

No, when it comes to issues like this, we do not.

:smiling_face_with_tear: back to sparky I go